SHIPPING, POLICIES,
AND TERMS AND CONDITIONS
​
Orders are shipped Monday through Friday.
Current operational hours are Monday- Friday 4 pm - 10 pm Central Standard Time.
It is our goal here at Modern Divinations LLC to help you become more spiritually aligned and grounded in your own craft and provide the highest quality handmade spiritual products. In order to protect this mission, we reserve the right to deny service to any person, organization, or entity with or without notice that may interfere with this work up to and including blocking and banning from our site.
​
Due to the nature of the products and services, there are no refunds or exchanges. All sales are final and non-refundable, which includes products, readings, and rituals. All readings must be completed within 30 days of purchase. It is your responsibility to contact Modern Divinations LLC to schedule a reading. Failure to do so within the given time limit will result in forfeit of the purchase and the money will be considered a donation. Should you need to reschedule contact us immediately at moderndivinations@gmail.com. All inquiries about orders must be done by email and sent to moderndivnations@gmail.com or private social media message.
All orders must be placed on the website. We do not offer updates/add-on's to orders once an order has been placed. If an order needs to be adjusted you will have to contact us by email within 24 hours of the order being placed for a refund and a new order must be placed instead for the adjustment.
​
Although we do our best to provide the utmost care in packaging and handling your items, once your package has left our hands and arrives with the carrier they are now the responsibility of that carrier. If packages arrive damaged, ruined, stolen or they get lost in transit, please contact the carrier to file a claim, as your packages are insured. Modern Divinations LLC will not be responsible for your packages once they leave us.
Mistakes happen and in the event that there is a problem with your order, please contact us within 24 hours of receiving your order so that we may assist you. Failure to contact us within that time-frame, you agree to release us from any liability with your order.
In the event that a fraudulent charge-back, dispute, or claim should arise you will automatically be barred any future transactions with Modern Divinations LLC and may be subjected to pursuant of legal action.